Pennsylvania Department of Labor & Industry Partners With ID.me
The Pennsylvania Department of Labor & Industry partners with ID.me to verify claimants requesting benefits and services online.
Accessing the Digital Gateway for Unemployment Claims
For individuals managing unemployment claims in the commonwealth, using this digital gateway requires specific steps depending on whether they already maintain an active ID.me Wallet or are establishing credentials for the first time. Claimants beginning the process must access the Pennsylvania DLI site, select the sign-in or registration options, and submit their PA username and password.
Verify Identity Using ID.Me Prompts
New users selecting individual registration follow prompts to file a new Unemployment Compensation claim. When the interface prompts for authentication, users choose the option to verify with ID.me. Reviewing the authorization screen reveals the information that Pennsylvania DLI will receive, requiring the claimant to select allow before sharing personal information.
Three Distinct Verification Methods Available
First-time users without an existing wallet create one before completing the verification stage. The platform offers three distinct verification methods:
- Self-Service: Users upload identity documents and a video selfie. This self-directed process usually takes 5-10 minutes through on-screen prompts.
- Video Call: Claimants upload identity documents, enter personal information, and join an ID.me Video Chat Agent on a video call. The agent will compare the user to the document uploaded.
- In-Person: Individuals book an appointment, bringing identity documents and a ‘Registration Code’ to an Identity Network Location at their scheduled time, or utilize walk-in availability.
Contact Pennsylvania DLI for Post-Verification Help
The platform can help if you have trouble with your wallet or verifying your identity. Questions arising after the verification process successfully concludes fall under the purview of state administrators, requiring claimants to contact Pennsylvania DLI directly for further assistance.
